FAQs

Below are our most frequently asked questions:

1. What is the turn around time for an order? We operate with the MADE TO ORDER method. Each item in our shop is handmade or hand screen printed, which is why you'll need to allow 1 to 2 weeks for shipment unless otherwise noted. However, if you need your order sooner you may email us and ask if it's in stock. If an item is in stock we can ship within 1-3 days. 

2. What kind of materials do you use? Each item is made out of a different material and that material will be noted on the products description section. We print using water based ink or plastisol ink on only the softest tees. 

3. Returns and Exchanges: All products are final sale and may not be returned or exchanged. However, we are confident you will love your order, but if for any reason you are not satisfied please don’t hesitate to contact us. We want all of our customers to love their purchases.

4. Shipping Information: We ship worldwide! We ship all orders through USPS and provide a tracking number once the order is shipped. All orders are shipped from Portland, OR. We are not responsible for lost or delayed packages, or custom/delivery taxes. 

5. Wholesale: We offer wholesale and would love for our products to be sold in your shop! Please check out our wholesale page here and we will be in touch with a deal you can't resist!

6. Care instructions: wash in cold water with regular detergent, never bleach, hang dry if possible, otherwise dry on the lowest heat setting.

 If you have any other questions feel free to email us at hello@bravelittleones.com